FAQs

Frequently Asked Questions

Orders & Payment

Q: What payment methods do you accept?
A: We accept all major credit/debit cards, UPI, net banking, and digital wallets.

Q: Can I modify or cancel my order?
A: Please contact us immediately at support@evyraa.com. We'll do our best to accommodate changes before shipping.

Shipping

Q: How long does delivery take?
A: Standard delivery takes 5-7 business days. Express shipping is available for 2-3 day delivery.

Q: Do you ship internationally?
A: Currently we ship within India only. International shipping coming soon!

Products

Q: Is your jewelry hypoallergenic?
A: Most of our pieces are nickel-free and suitable for sensitive skin. Check individual product descriptions for details.

Q: Are the gemstones real?
A: We use high-quality crystals and gemstones. Specific details are mentioned in each product description.

Returns

Q: What is your return policy?
A: We accept returns within 2 days of delivery. Items must be unused and in original condition.

Q: How long do refunds take?
A: Refunds are processed within 5-10 business days after we receive the returned item.

Q: Who owns EVYRAA?
A: EVYRAA is a brand owned and operated by AK Enterprises, a partnership firm registered in India.

Q: Why does my invoice or refund mention AK Enterprises instead of EVYRAA?
A: AK Enterprises is the legal entity that operates the EVYRAA brand and handles billing, payments, shipping, and refunds.

Q: Is EVYRAA a separate company?
A: No. EVYRAA is a brand name. All legal, financial, and operational activities are carried out by AK Enterprises.

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